Citizens Advice SORTStockport · Oldham · Rochdale · Trafford

Whatever the
problem
we'll help you
find a way forward.

We are a charity working for the whole of society — whoever you are, whatever your problem. Free, confidential and impartial advice across Stockport, Oldham, Rochdale and Trafford.

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Advice from the Citizens Advice national library

Always free · Completely confidential · No appointment needed

39,281 people supported in 2024/2518,420 benefits enquiries handled£25.7m financial value deliveredFree · Confidential · ImpartialStockport · Oldham · Rochdale · Trafford85+ years serving Greater ManchesterNo appointment neededSame-day advice available39,281 people supported in 2024/2518,420 benefits enquiries handled£25.7m financial value deliveredFree · Confidential · ImpartialStockport · Oldham · Rochdale · Trafford85+ years serving Greater ManchesterNo appointment neededSame-day advice available

How it works

Here's how we help

1

Tell us what's going on

Just tell us your situation in your own words — by WhatsApp, over the phone, or at a face-to-face session near you.

2

We'll go through your options

Our trained advisers explain what you're entitled to, in plain English — whatever your situation.

3

We help you move forward

We can help you write letters, fill in forms or contact organisations on your behalf. You don't have to deal with it alone.

Accessible Services

Advice for the deaf & hearing impaired

We offer video advice appointments with access to a BSL interpreter and live captions via Google Meet. Communicate in real time with our advisers on your terms.

  • British Sign Language interpreter
  • Lip reading with live captions
  • Video appointments via Google Meet
  • Accessible on phone, laptop or tablet
Learn more & book

Video Advice

with BSL Support

About us

Rooted in our communities

Citizens Advice has served people across Greater Manchester for over 75 years. Strengthened by volunteers, we're committed to seeing the whole person — not just the problem.

Learn more about us →

Four in five people say our help improved their life — reducing stress, improving health, or increasing their financial stability.

Citizens Advice national impact data, 2024/25

Get involved

Make a real difference. Volunteer with us.